Are there Supplies that have to be Changed with SoClean?
Yes, every six months of regular use, the filter and check valve needs to be changed. The filter and check valve come together in a kit.
Will the SoClean work with my CPAP mask?
The SoClean will work with most CPAP masks. There are a few full-size masks that will not fit in the SoClean. If you have any questions, you can call us.
How long will the SoClean Machine Last?
We warranty the SoClean for one year. However, in our testing, we simulated running the machine for over five years and experienced no issues.
Do I need to replace any SoClean Parts?
Yes. Once every six months or so (depending on run times), the check valve and the filter need to be replaced. These items are sold together in a kit; the machine is programmed to tell you when these are required.
How do I use the Pre-wash?
The neutralizing pre-wash we send is just fragrance-free dish soap. It would be best if you used the pre-wash in the same way that you would use dish soap to wash your CPAP reservoir, hose, and mask.
Will the SoClean CPAP Cleaner and Sanitizer work with my Heated Humidifier?
Yes, there should be no problem with a heated humidifier, which is standard on most CPAP machines.
How long does the SoClean need to Run?
We recommend you run the SoClean CPAP cleaner and sanitizer between 5-10 minutes each day. It comes preset at 7 minutes. If you are running your CPAP machine dry (with no water in the humidifier or no humidifier), then you can cut the time down to between 3-5 minutes. If you experience the smell of oxidation, you may increase the cleaning time to 12 minutes for a few weeks.
Can I stop washing my CPAP Equipment if I am using the SoClean?
Your CPAP equipment is completely sanitized every time you use the SoClean. However, the SoClean will not remove facial oils or dust or other foreign materials. It would help if you handed wash your CPAP equipment with the pre-wash solutions every 5-6 weeks.
You are using Ozone as a Disinfectant — will it harm my CPAP Equipment?
Acrylics, polycarbonate, and silicone, which are the primary materials of masks and reservoirs, are entirely compatible with activated oxygen cleaning and have stood up to the use of the SoClean.